The festival takes place at Taets Art & Event Park, near Amsterdam (Zaandam).

FAQ

The festival is 18+, and it is mandatory to present a valid ID (driver's license, passport, identification card, ID) for entry. Just a photo of any of the above will not suffice.

Re-entry to the festival grounds is not allowed. If you leave, you must present a new valid ticket to re-enter.

The doors will close at 21:00 CET, and entry will not be permitted after that time.

All facilities are cashless, but you can purchase a cash card at the festival at dedicated cash card lockets. This is a debit card that you buy at the token stand and load with cash, allowing you to make payments with a card at the festival.

Keep an eye on our Instagram (@sonaworldwide), where we share the lineup, updates, and much more.

There will be first aid available, indicated by signs and they will walk around the festival grounds.

There are multiple covered seating areas, indicated by signs and visible on the map on site.

There is first aid available throughout the entire venue, and you're welcome to approach them at any time. Celebrate safe https://celebratesafe.nl/pijlers/.

If you don't feel safe or notice something suspicious, please send a message or picture to this number: +31 6 83497179. You can always talk to any employee that is around (EHBO, security).

Interested in working or volunteering at Keinemusik Amsterdam? Email us your motivation: info@sonaworldwide.com.

It's not aloud to sell items at the festival. Interested in a collaboration? Please mail: info@sonaworldwide.com.

House rules are posted throughout the park, and you can also find them here: https://www.keinemusikamsterdam.com/house-rules.

The use and possession of soft and hard drugs is prohibited.

If you lost an item at the festival, you can contact us via this mail: info@sonaworldwide.com.

There are Alpine earplugs available for purchase.

These items are prohibited to bring to the festival: own food and drinks, aerosol cans, glassware, cans, large or heavy bags (a light (back)pack or small backpack is allowed but will be checked by security at the entrance), pets, inflatable objects, umbrellas, drugs (except prescribed medication with a medical certificate), selfie sticks, fireworks, weapons and firearms, dangerous objects (including aerosol cans and tear gas), professional photo, film, and other recording equipment.

It is not allowed to bring any sort of professional recording equipment. Small cameras are aloud.

It is not allowed to bring sunscreen to the festival.

For any questions or uncertainties, please contact us via DM on Instagram @sonaworldwide or send an email to info@sonaworldwide.com.

The general access tickets are sold out. If it is feasible to release more tickets to the public, priority notifications will be sent to those who registered for our waiting list. You can sign up for our waiting list at: https://www.keinemusikamsterdam.com/general-access-waitlist.

FAQ

Due to late personalization, tickets can only be downloaded on the 23rd or 24th of August 2024.

You will receive an email immediately upon purchasing your ticket. The ticket can be downloaded on 23rd or 24th of August 2024.

If you cannot find your tickets in your mailbox, try retrieving them through Eventix (https://eventix.io/search). If this doesn’t work, please contact info@sonaworldwide.com. In your email, please include the full name used during the ticket purchase along with your email address. We will then promptly assist you in resolving the matter.

We are exploring options for those unable to attend the festival to sell their tickets. Questions about resell? Please send an email to resell@sonaworldwide.com.

In order to transfer a ticket, you can either download the ticket and forward it or you can personalize it on the name and email address of the other person.

It is not necessary to print out your ticket. In fact, we prefer tickets on the phone.

You can personalize your ticket through the confirmation email. If you can't find it, please proceed to question 4.

We recommend using public transportation to reach the festival. The nearest train station is Zaandam Station, providing easy access to the event.

A shuttle service will be available. Tickets can be bought through our website. More info on this later.

There are various food stands and multiple bars available on site.

FAQ

We sell different food options throughout the festival. Allergies are stated on the menus. If you have any questions please send an email to info@sonaworldwide.com.

There are multiple drinking water stations to refill your bottle and water bottles can be purchased at the bar.

There will be no (e-)cigarettes available for purchase.

You can bring your medication only upon presentation of a prescription and/or a doctors note. The medication must be unopened.

FAQ

The festival is accessible to individuals with disabilities. You are welcome to enter through the general access entry.

The festival is wheelchair accessible, featuring special toilets and entrances. Wheelchair access is through the general entrance. No prior registration is required.

Unfortunately it's not possible to bring along a service dog.

We are committed to sustainability to preserve the location. We use recycled plastic cups, operate a recycling system, accept only card payments, and offer different food possibilities.

FAQ

We strive to create a safe and welcoming festival environment for everyone. All social norms and values are upheld on the premises. Any form of threats, violence, discrimination, or sexual harassment will not be tolerated.

Lockers will be available at the festival. You can purchase a locker in advance, and an email with a link will be sent to all ticket holders once they become available. At the festival, lockers can also be purchased using QR codes and payment methods such as iDEAL. Additionally, an information point for locker assistance will be provided on-site.

FAQ